Standard Shipping is customarily Federal Express, UPS ground or Priority Mail. Most orders ship within 24 hours of receipt, from our fulfillment center.
What is your return policy?
Thank you for ordering with us.
Please take a moment to check your order. If there is something damaged, defective, or missing, please call immediately at (740) 373-3363 and we will make it right.
If you decide to send a return:
- A restocking fee of $1.00 per returned item will be deducted from your credit.
- You have up to 30 days from the date it was shipped to make the return (unless otherwise noted on the invoice).
- To receive credit, products must be in resalable condition- pack it tightly.
- Include a copy of the original invoice or packing slip.
- We strongly recommend ensuring your package and obtaining a tracking number — we are not responsible for packages lost or damaged in transit back to us.
Send the return to:
Basilica of St. Mary of the Assumption
506 Fourth Street
Marietta, Ohio 45750
We will not issue credit for items received beyond the return period or in damaged condition.
If you ordered your item with a credit card, we will issue a credit to the original card used once the return is processed.